Quality Assurance Policy
Quality Assurance Policy. 2024/2025 to 2026/2027
The Quality Assurance Policy of the CEU Cardenal Herrera University aims to facilitate the comprehensive education of its students, to improve their learning and value-based training, to enable them to develop critical thinking and to better prepare them for academic activities and professional practice in the service of society. Therefore, the University seeks to promote excellence, internationalization and employability in the education that it provides, facilitating the participation of different stakeholders, strengthening the studies on offer and enhancing our graduates’ employment prospects. To achieve this, the University seeks to ensure the appropriate training and readiness of its lecturers and its technical, management and administrative staff, while also promoting research and knowledge transfer. And all the while, it seeks to safeguard the rights and freedoms of all members of the university community.
Objective 1
To improve the learning process so that students can enhance their critical thinking skills, their ability to increase their knowledge of the discipline autonomously, and their ability to interpret the social and cultural reality they are immersed in.
| ESG Criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG Criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC05 – Teaching planning and implementation. |
Objective 2
To implement humanistic training in values on all the University's degree programmes.
| ESG Criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG Criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC05 – Teaching planning and implementation. |
| Criterion 1.9. Continuous monitoring and periodic assessment of the study programmes. | Criterion 2. Quality assurance of study programmes. | PC12 – Analysis, review and improvement of study programmes. |
Objective 3
To maintain close collaboration with employers, professional associations, and other external stakeholders to keep the University's range of study programmes up to date and coherent with market demands.
| ESG Criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG Criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.2. Design and approval of study programmes. | Criterion 2. Quality assurance of study programmes. | PC01 – Design of study programmes. |
| Criterion 1.9. Continuous monitoring and periodic assessment of the study programmes. | Criterion 2. Quality assurance of study programmes. | PC12 – Analysis, review and improvement of study programmes. |
Objective 4
Digitalization of student administration tools at the University.
| ESG Criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG Criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.6. Student support and learning resources. | Criterion 5. Resources and services. | PA15 – Material resource management. |
Objective 1
To improve the student experience, instilling a student-centred culture throughout the University.
| ESG Criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG Criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.4. Student admission, development, recognition and certification. | Criterion 3. Student-centred learning. | PC02 – Student recruitment. PC03 – Admission of new students. PC04 – Registration, issue of degree certificates and maintenance of student records. |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC06 – Student guidance and support. PC07 – Mobility of home studentss. PC08 – Mobility of hosted students. PC09 – Management of external placements. |
Objective 2
Promotion of academic excellence.
| ESG Criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG Criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.4. Student admission, development, recognition and certification. | Criterion 3. Student-centred learning. | PC02 – Student recruitment. PC03 – Admission of new students. PC04 – Registration, issue of degree certificates and student-record keeping. |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC05 – Teaching planning and implementation. PC06 – Student guidance and support. |
Objective 3
To achieve student companionship through mentoring.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC06 – Student guidance and support. |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PA02 – Academic staff training. |
Objective 1
To improve the employability of our alumni through provision of support to entrepreneurship and improvement of career prospects.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC10 – Management of employability. |
Objective 2
To encourage closer links between between the University and our alumni.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC10 – Management of employability. |
Objective 3
Bringing senior industry figures in to serve as a source of inspiration to our emerging talent.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment. | Criterion 3. Student-centred learning. | PC10 – Management of employability. |
Objective 1
To guarantee compliance with ethical standards and academic integrity in the University's research.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PE02 – Definition of the academic staff policy. |
Objective 2
Promoting excellence in research and supporting the development of projects with a social impact.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PE02 – Definition of the academic staff policy. |
Objective 3
To facilitate the transfer of knowledge and technology, encouraging collaboration with companies and institutions and promoting innovation.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.7. Information management. | Criterion 2. Quality assurance of study programmes. | PC12 – Analysis, review and improvement of study programmes. |
Objective 4
To promote research dissemination, bringing science closer to society and expanding the overall visibility of research results.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.8. Public information | Criterion 9. Publication of information regarding activities and study programmes. | PC14 – Dissemination of public information. |
Objective 1
Digitalization of processes for academic staff management.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.6. Student support and learning resources. | Criterion 5. Resources and services. | PA16 – Service management. |
Objective 1
To implement HR policies which boost talent recruitment.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PE02 – Definition of the academic staff policy. PA01 – Selection and recruitment of academic staff. |
Objective 2
To promote the training of University staff so that they can improve their teaching, research and management skills, competencies and tools.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PA02 – Academic staff training. |
| Criterion 1.6. Student support and learning resources. | Criterion 5. Resources and services. | PA08 – Training of the administrative and service staff. |
Objective 3
To possess the best talent by means of human resources policies, promoting the transversal and objective staff development (both the academic staff (PDI) and the technical, management, administration and service staff (PTGAS)).
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PE02 – Definition of the academic staff policy. PA01 – Selection and recruitment of academic staff. PA03 – Evaluation of teaching (DOCENTIA). |
| Criterion 1.6. Student support and learning resources. | Criterion 5. Resources and services. | PE03 – Definition of the policy for the administrative and service staff. PA07 – Selection and hiring of the administrative and service staff. PA12 – Administrative and service staff development system. |
Objective 4
Improve the well-being and job satisfaction of academic, administrative and service staff.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.5. Academic staff. | Criterion 4. Academic/research and teaching support staff. | PA03 – Evaluation of teaching (DOCENTIA). |
| Criterion 1.6. Student support and learning resources. | Criterion 5. Resources and services. | PA12 – Administrative and service staff development system. |
Objective 1
To incorporate study programmes specific to the university (i.e., non-degree programmes) into the internal quality assurance system (SAIC, the Spanish acronym).
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.1. Quality assurance policy. | Criterion 1. Quality assurance policy and objectives. | PE01 – Establishment, review and updating of the quality assurance policy and objectives. |
| Criterion 1.1. Quality assurance policy. | Criterion 10. Maintenance and updating of the SAIC. | PE05 – Review and improvement of the SAIC. |
Objective 2
To maintain the national and international certifications and quality seals obtained.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.1. Quality assurance policy. | Criterion 10. Maintenance and updating of the SAIC. | PE05 – Review and improvement of the SAIC. |
| Criterion 1.10. Cyclical external quality assurance. | Criterion 2. Quality assurance of study programmes. | PC12 – Analysis, review and improvement of study programmes. |
Objective 3
To promote a quality culture among the different University stakeholders, so that they know and use the different tools available to them for participation in the continuous improvement of the institution.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.8. Public information. | Criterion 9. Publication of information regarding activities and study programmes. | PC14 – Dissemination of public information. |
| Criterion 1.7. Information management. | Criterion 2. Quality assurance of study programmes. | PC12 – Analysis, review and improvement of study programmes. |
| Criterion 1.9. Continuous monitoring and periodic assessment of the study programmes. | Criterion 2. Quality assurance of study programmes. | PC12 – Analysis, review and improvement of study programmes. |
Objective 1
To enhance the presence of the University’s Pastoral Service across different areas.
| ESG criteria | AUDIT Criteria | SAIC Processes |
|---|---|---|
ESG criteria | AUDIT Criteria | SAIC Processes |
| Criterion 1.3. Student-centred teaching, learning and assessment | Criterion 3. Student-centred learning. | PC06 – Student guidance and support. |