Student records and administrative processes
The General Secretary's Office is responsible for a range of administrative processes related to student records, including: enrolment on undergraduate and postgraduate programmes; grants and scholarships; processing and issuing of official certificates; course and credit recognition and adaptation; student transcripts and records; and the recording of official submissions and communications to the University.
Student fees
The Student Administration Service manages issues related to student fees and other financial matters concerning student enrolment. The Service also issues receipts and financial certificates and administers requests for invoices, insurance cover for the continuation of studies, and changes to bank details, amongst other procedures. In this respect, all students should be aware of the University's Administrative and Financial Regulations.