Suggestion Mailbox

All members of the university community and different stakeholders may submit suggestions, complaints, claims, or compliments.

Suggestions, complaints, claims, or compliments may be submitted individually or as a group.

To submit a suggestion, complaint, claim, or compliment, it is necessary to provide the personal information requested in the corresponding form; otherwise, it will not be processed.

The mailbox can be accessed directly from the website. It operates via email, so the user will receive a response at the email address provided as the sender.

The Strategic Development and Quality Unit will forward the received suggestions, complaints, claims, or compliments to the responsible parties in the relevant Areas, Departments, or Programs and will send their responses to the sender.

The Strategic Development and Quality Unit only acts as a liaison, as it does not have executive capacity.

The mailbox is public, but the identity of the senders and the documents submitted are not; only the Strategic Development and Quality Unit will have access to them.