The UDEC design and administers satisfaction surveys for different interest groups with regard to the quality of the educational programmes the University provides:
- Student satisfaction
- Satisfaction of academic staff
- Satisfaction of the administrative and service staff
- Service user satisfaction
- Graduate satisfaction
- Employer satisfaction
The UDEC may also be required to undertake research regarding the degree of user satisfaction with the implementation of projects undertaken by the different services, faculties and senior university management.